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Sal Caccavale had a successful career with Hilton Hotels Corporation since 1983 and was rapidly promoted with increasing levels of responsibility as a director of security in various Hilton branded hotels. Most notably, Sal had oversight of the infamous Palmer House Hilton in Chicago followed by 10 years of service at the iconic Waldorf=Astoria in New York City. Sal was elevated to the western region of Hilton's Safety and Security Division, overseeing 90 Hilton branded hotels ~ Canada to Mexico to Hawaii. With a continued pattern of success, he was called to oversee all Hilton branded hotels in the Americas ~ Canada to Argentina and the Caribbean.  Sal is the past vice-chair and the past chair of the American Hotel & Lodging Association's Safety & Security Committee.

Nearly 35-years later, Sal is a safety and security solutions expert to the hospitality industry. A knowledgeable and skilled individual that has witnessed industry changing issues, and is one of a small group of hospitality security practitioners that contributed to modifications during the evolution of this spectacular industry; from the fallout of the Rosa Concetta case to the evolution of hard-keys to digital key, from the fire life safety installations resulting from deadly fires to carbon monoxide deaths to mass killings and personal panic devices for housekeepers. He was the front line, the changing force in what the hospitality industry now recognizes as day-to-day security operations. 




Global Hospitality Security Solutions, LLC provides global safety and security solutions for the hospitality industry ~

  • Leadership with attorneys and insurance firms through pre-trial findings
  • Preparation & review of safety and security policies and procedures
  • Hotel security assessments in behalf of businesses reviewing their travel programs
  • Physical risk assessments
  • Analysis and guidance of a hotel’s worker safety program
  • Specialists in OSHA’s General Industry Rule
  • Oversight of OSHA/Cal OSHA’s imminent, investigative or complaint inspections and their respective responses
  • Coordination before, during and after disasters and assembly of a response team
  • Support to independent security firms where the firm may not have intimate knowledge of the hotel industry 
  • Safety and security guidance during new construction and remodeling
  • Appraisals and solution findings of closed-circuit television (CCTV), access and intrusion controls
  • Assessment of a hotel’s existing security department’s abilities and staffing levels
  • Business Continuity assessments and development
  • Leadership during high profile events and programs
  • Director of Security placement

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Contributing article to Today's Hotelier, a publication of the Asian/American Hotel Owner's Associat


Summer is nearing: Is your hotel prepared to protect your employees from the heat?

According to the Occupational Safety and Health Administration (OSHA), dozens of workers die, and thousands become ill while working in extreme heat or humid conditions in the United States, with workers in each industry becoming more vulnerable. 

* Under OSHA law, employers are responsible for providing workplaces free of known safety hazards. This includes protecting workers from extreme heat. An employer with workers exposed to high temperatures should establish a complete heat illness prevention program.

§ Provide workers with water, rest and shade.

§ Allow new or returning workers to gradually increase workloads and take more frequent breaks as they acclimatize or build a tolerance for working in the heat.

§ Plan for emergencies and train workers on prevention.

§ Monitor workers for signs of illness.

OSHA's Occupational Exposure to Heat page explains what employers can do to keep workers safe and what workers need to know - including factors for heat illness, adapting to working in outdoor and indoor heat, protecting workers, recognizing symptoms, and first aid training. 

NOW is the time to develop your Heat Illness Prevention Program or review your existing program to be confident that it is current and marked with the appropriate calendar year. Documented educational sessions for those impacted employees should be under way by April. Reacquaint employees with the plan by holding follow-up sessions in July or August.

Which hotel/resort and golf employees are most vulnerable? To focus on a few ~

· Valet parkers

· Door personnel

· Shuttle drivers

· Bell personnel

· Maintenance

· Outdoor cleaners

· Landscapers

· Golf club employees

o Greenskeepers

o Beverage cart attendants

o Starters

o Rangers

· Life guards

· Security Officers

· Outdoor Concessions

· Laundry 

o Remember ~ Employees don’t have to work outdoors to be impacted by high heat!

About the author ~

Sal Caccavale is the face of Global Hospitality Security Solutions, LLC, providing safety and security solutions to hotels, law firms, insurance companies and brokers. Following nearly 35 years with Hilton and oversight for their branded hotels in the Americas, Sal offers his knowledge and experience as an independent solutions expert. Sal has also served as vice-chair and chair of the American Hotel & Lodging Association’s (AH&LA) Safety & Security Committee.

Sal Caccavale

Tel: + 480 272 4922


*Reference: OSHA.Gov

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Global Hospitality Security Solutions, LLC

(480) 272-4922