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This is the logo for Global Hospitality Service Solutions. It is a text-based logo, with the "O" in global representing a pineapple, the symbol for hospitality.

EXPERT SECURITY SOLUTIONS FOR LEGAL TEAMS AND THE HOSPITALITY INDUSTRY

Enhancing safety, mitigating risks, and delivering trusted insights through decades of industry leadership.

EXPERT SECURITY SOLUTIONS FOR LEGAL
TEAMS AND THE HOSPITALITY INDUSTRY

Enhancing safety, mitigating risks, and delivering trusted
insights through decades of industry leadership.

At its core, GHSS specializes in providing expert consultation in hotel security risk management, tailored to meet the needs of hotels, ownership and management groups, attorneys, insurance firms, and businesses.

OUR SERVICES INCLUDE:

At its core, GHSS specializes in providing expert consultation in hotel security risk management, tailored to meet the needs of hotels, ownership and management groups, attorneys, insurance firms, and businesses.

OUR SERVICES INCLUDE:

SALVATORE CACCAVALE

Seasoned Hotel Security, Safety and Forensic Liability Expert

Starting his career at Hilton Hotels Corporation in 1983, Sal quickly rose through the ranks, taking on key roles as Director of Security at multiple Hilton-branded properties. His extensive expertise forms the foundation of our commitment to delivering proven, high-level security solutions for our clients. Sal is the recipient of the Thomas G. Davis Loss Prevention Lifetime Award, and the beneficiary of Hilton Hotel’s 2001 Global Spirit of Pride Award. Sal has been recognized and honored by many levels of local, state, and federal law enforcement agencies over the years for his assistance in executing their duties.
Salvatore "Sal" Caccavale - Owner and Principal of Global Hospitality Security Solutions. This is a business headshot.
Salvatore "Sal" Caccavale - Owner and Principal of Global Hospitality Security Solutions. This is a business headshot.
A stylish hotel room features a chaise lounge with decorative pillows positioned in front of a large window, overlooking a city. This is a decorative image.
The top exterior of a Sheraton branded Hotel, located somewhere in the European Union, is featured. Flags from various countries, including France, the United States and Switzerland, are shown. This is a decorative image.

Hospitality Fraud Risk Management: The 5% Solution

This summary paper was prepared as supporting documentation for a presentation delivered at the 2025 Hospitality Law Conference by Brad Bonnell, Principal of Hotel Security Group, and Salvatore Caccavale, Principal of GHSS. Hospitality and restauranteur executives often (mistakenly) view some losses as part of doing business and there are no controls to minimize these losses. There are, however, methodologies that will shrink these forfeitures in a hotel’s P&L statement when applied and embraced as the new method of conducting business and provide a healthier profit. Losses may be identified (or overlooked) as: abuses of workers’ compensation claims, general liability claims, other fraudulent insurance claims, travel and entertainment fraud, misuse and

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Brooklyn Center Council Votes To Suspend Hotel’s License

The timeline between when this hotel first encountered life safety concerns and when the matter ultimately reached the Brooklyn Center City Council—culminating in the suspension of its operating license—is not disclosed in the article. However, it is unlikely that the government process was swift. It appears that ownership failed to maintain the required fire life safety systems, thereby placing both employees and guests at serious risk of injury or death. Had a fire occurred, the potential for it to spread to adjacent establishments would have been significantly heightened. Hotels and motels bear a legal and ethical responsibility to maintain a safe and secure environment, exercising reasonable care for the welfare

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A Weld County Jury awards two women $4 million after hotel clerk gave key to assailant

Originally published in the Denver Gazette Carol Gonzales thought she and her daughter were safe in Room 112 at the Longmont Econo Lodge. They didn’t know that a man determined to hurt them was in the lobby asking for a key, according to a civil lawsuit.  The Denver Gazette obtained police reports that showed that, on Jan. 3, 2023, a man who was a stranger to front desk employees, was handed a key card to Gonzales’ room, even though he was not a registered guest of the hotel.  With the key, Cody Czichos entered the room and physically assaulted Gonzales, then 69 years old, who called 911 and was transferred

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